How to Find a Suitable Crane Hire Company

For every construction project, you are only as efficient as your people and your equipment; therefore, it is crucial that you have the best people and the best equipment working with you. Hopefully, you already have the right people on your team, and you know that they work hard to ensure that things run smoothly and on time. That just leaves the equipment.

Cranes are a fundamental part of most job sites because they serve an essential purpose. But, not all cranes are made equally, and not all crane hire companies are guaranteed to give the best service and equipment.

To help ensure you have the best of the best, read on to learn how you can find a suitable and trustworthy crane hire company.

What Makes a Good Crane Hire Company?

At a fundamental level, a good crane hire company has quality equipment, skilled operators, a programmed maintenance plan and good customer service.

There are a variety of cranes on the market so a good crane hire company should bring these four elements together. They should be able to advise you on what type of crane is best for your project to ensure that your construction site crane is equipped to carry and handle your materials and tools.

In addition, a good crane hire company is serious about the training it offers its employees and guarantees that only highly skilled crane operators will be provided as part of your crane hire service. A top crane hire company will also extend onsite repair and support, to reduce your stress as a contractor as they will deal with the crane if it gets damaged, or stops working for any reason.

How to Choose the Best Crane Hire Company

Now that you understand what makes a good crane hire company, you next need to know how to choose a high-quality one. Generally, if you want to find the best crane hire company in Sydney (or wherever your project is located), your first step should be to ask your network for recommendations. If your network doesn’t come up with any suggestions, then you can take to the Internet to conduct some research.

When researching crane hire companies, ensure you are looking at how long they have been in business, as well as their safety record. These two factors will give you an insight into how they run their business and their priorities regarding safety measures.

Also, read through testimonials from previous clients as they should be able to give you some genuine insights into what their experience was like working with your prospective crane hire company.

What to Ask a Potential Crane Hire Company

Once you have a list of potential crane hire companies, it is then time to speak with them to learn a little bit more about their company, their offerings, and (of course) their machinery.

Before you get your hopes up, make sure you confirm with them that they have cranes available on the dates that you need them. While you are discussing this with them, make sure to take note of their customer service – never underestimate the power of the first impression!

Next, inquire with the crane hire company about their operators and specifically the skills, and training that they provide to them. Ask if they will be providing an onsite supervisor for your project? While on the subject, inquire about the crane itself and ask how new it is, the regularity of maintenance services it receives, and what the situation is with insurance.

Last, but not least, speak with the crane hire company about their license and any permits you may need to ensure that everything is set up and that there won’t be any delays once you get to work on your project.

Do you usually hire a crane for projects, or does your construction company has its own crane? Whatever your scenario, what do you see are the pros and cons in the way your team does it?

Let us know your thoughts and any related experiences you have in the comments below!


Hermann Buchberger is the Founder and CEO of Active Crane Hire (ACH). He’s taken the company from start-up to Industry Leader offering the largest fleet of construction cranes in Australia. ACH launched a new type of crane previously unheard of in the Australian market: electric tower cranes. The company’s infrastructure and associated services now comprise a fleet of trucks and trailers, a crane-rigging team, mobile crane technicians, a fleet of service vehicles, and an extensive range of crane spare parts.

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